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Terms and Condtions

Bookings

When booking please state all treatments required at time of booking. Deposits will be required upon first time booking to secure your appointment. These are non-refundable and non-transferable on cancellation less than 48hrs. Transferable on 1 appointment change only.

Cancelation

Please allow 48hrs for cancellations and rescheduled appointments to allow me to fill your space. Less than 48hrs will incur a cancellation fee at next appointment and further bookings to be paid for in advanced. I understand sometimes life happens so I will use my discretion on these occasions

Gift Vouchers

These can be purchased directly from the salon or posted with a fee. They are valid for 6 months from date of purchase. Please remember your safe place as gift vouchers will not be extended past expiry date.

Patch Testing

Patch test are required for HD Brows, tinting, lash lift and Ilash xpress 48hrs before treatment. No patch test, no treatment.

Nail treatments and Nail Repairs

Acrylics and gel polish nails not done by Claire Kelly Beauty incur a removal charge. Please state at time of booking if a removal is required. Otherwise please attend your appointment with nails free of enhancements, polish and nail strengtheners.

Please inform me of any nail repairs required at infill appointments. As this is a rare occurrence it can happen. Nail repairs need to be soaked off and will require you to attend appointment early to remove. If I don’t know of repairs before your appointment it may be rescheduled.

If on the rare occasion you need a nail repair please contact me asap. DO NOT GLUE down your acrylic as this can cause nail damage and trap bacteria and cause a longer removal time. Either safely remove yourself in acetone or wrap micropore or a clear plaster around until you attend the salon.

Nail repairs on gel polish and acrylic nails will be repaired free of charge within 48hrs of appointment. After this they are charged accordingly.